• Play an important role in delivering exceptional front-of-house customer service and patient support within a busy clinic environment.
• Join a supportive and professional team where you will help create a positive experience for patients, students, clinicians and visitors.
• Casual appointment.

About the opportunity

• Manage patient bookings, appointment scheduling and reception services, ensuring a welcoming and efficient experience for all clinic visitors.
• Maintain accurate patient records and clinic documentation, process payments, respond to enquiries and support day-to-day clinic operations.
• Liaise effectively with patients, students, clinicians and external stakeholders while providing administrative support for teaching and clinical activities.

About you

• Demonstrated administrative, reception or customer service experience, ideally within a healthcare, medical practice, allied health or clinic environment.
• Strong organisational and time-management skills, with the ability to manage competing priorities, work independently and use sound judgment in a fast-paced setting.
• Excellent written, verbal and interpersonal communication skills, with a commitment to delivering exceptional customer service and patient care.
• Proven ability to work collaboratively within a multidisciplinary team while building positive relationships with a diverse range of stakeholders.
• Proficiency in Microsoft Office applications, email systems, databases and administrative software.
• Current National Police Clearance Certificate and current Working with Children Check.
• Flexibility to work a variety of shifts as required.

Desirable Skills

• Experience using medical practice software (such as Genie or similar systems) alongside experience within a healthcare, clinic setting and coordinating appointment schedules will be highly regarded.

Note: As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.

Closing date: 11:55 PM AWST on Sunday 27 September 2026

This position is only open to applicants with relevant rights to work in Australia.

Application Details: Please email Nicola Deabreu at nicola.deabreu@uwa.edu.au with the following

• Current CV/resume
• Copy of relevant qualifications
• A brief cover letter outlining your suitability for the role and relevant administrative experience

Shortlisted applicants will be contacted for further discussion.

If you have any questions regarding the positions and UWA, please contact ­­­­­­­­­the Clinic Coordinator: Nicola Deabreu nicola.deabreu@uwa.edu.au

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.