Academic Services Assistant

  • 524110
  • Albany, WA
  • Full Time
  • Closing on: 1 Sep 2026
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  • Be the welcoming face of UWA Albany and make a meaningful impact on the student experience across the Great Southern region
  • Join a collaborative team supporting teaching, learning, research, and community engagement at one of Australia's leading universities.
  • Full-time (1.0 FTE) appointment on an ongoing basis.
  • Base salary range: $80,293 – $85,291 p.a. (pro-rata) plus 17% superannuation.

About the area

UWA Albany, located in Kinjarling / Albany, supports the University of Western Australia's teaching and research activities throughout the Great Southern region. The campus is recognised for its strong connections to regional communities and its focus on place-based learning, impactful research, and student success.

The Academic Services team provides high-quality administrative support to academic staff, researchers, and students. With a strong commitment to service excellence and continuous improvement, the team plays a vital role in ensuring the smooth delivery of academic and operational activities across the campus.

About the opportunity

  • Deliver professional reception, enquiry management and customer service support for students, staff, visitors and community stakeholders.
  • Coordinate and support campus administration, events, meetings, room bookings, teaching activities and visitor engagement.
  • Maintain accurate records, process financial transactions, prepare documentation and contribute to the efficient day-to-day operations of the Albany Centre.

About you

  • Experience in a customer facing role with strong communication skills and the ability to build positive relationships across a diverse community.
  • Demonstrated experience in administration, office coordination, customer service or student services support.
  • Well-developed organisational skills, with the ability to prioritise competing tasks, maintain accuracy and meet deadlines.
  • Proficiency in Microsoft Office applications and experience maintaining records, databases and administrative systems.
  • Ability to work independently while contributing positively within a collaborative team environment.

Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations.

Position description: Download File Academic Services Assistant PD.pdf

To learn more about this opportunity, please contact Tim Martin at Tim.Martin@uwa.edu.au

For enquiries on the recruitment process, please contact Zander Ribbens at Zander.Ribbens@uwa.edu.au

How to apply

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Monday 31st August.

This position is only open to applicants with relevant rights to work in Australia.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at people@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.

 

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Benefits

  • Flexible working options considered.
  • 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
  • 4 weeks annual leave with the option to purchase more.
  • 13 weeks long service leave after seven/ten years.
  • Salary packaging options.
  • 17% superannuation, with the option to reduce to the minimum super guarantee.
  • Up to 25% discount on eligible UWA full-fee courses.
  • Discounted health insurance, and convenient on-campus childcare options.
  • Incremental progression based on 12 months continuous service.

Excluding casual positions.