• Lead complex case management for students at one of the world's top 100 universities.
• Manage critical and serious student incidents.
• Join a supportive and inclusive environment that enhances student wellbeing and success.
• Full-time appointment on a permanent/ongoing basis.
• Base salary range: $129,497– $137,029 p.a. plus 17% superannuation

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

About the team
The Directorate of Student Life, within the Education Portfolio overseen by the Deputy Vice-Chancellor of Education, provides a world-class student experience, supporting students from access to UWA through graduation, and promoting academic success and wellbeing. It collaborates closely with the Student Guild, residential colleges, and the UWA Education portfolio.

The Student Wellbeing and Engagement division enhances the student experience through integrated services, overseeing the UWA Mental Health and Wellbeing Framework. Key responsibilities include Complex Case Management, Counselling and Psychological services, early intervention, student engagement, onboarding, and addressing gender-based violence through the Respectful and Safer Communities team.

About the opportunity
As the Complex Case Manager, you will work within a multidisciplinary team to manage students with multiple and complex needs. You will coordinate internal and external support services, contribute to the University’s strategic objectives, and provide leadership on managing serious student incidents and complex cases.

About you
To be considered for this opportunity, you will demonstrate:

• Relevant tertiary qualification or equivalent competency.
• Registration with a relevant professional organisation (e.g., AASW).
• Extensive experience in case management for students with complex needs.
• Experience in managing serious incidents and crisis intervention.
• High-level analytical, problem-solving, and organizational skills.
• Ability to provide clinical supervision and establish effective partnerships.
• Proficiency in computing skills and effective communication abilities.

Special Requirements:

• Occasional after-hours work for incident response.
• Current Working with Children Check and National Police Clearance Certificate.

About your application
Full details of the position's responsibilities and the selection criteria are outlined in the position description:  Position description - Complex Case Manager (517922).pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Sunday, 14 July 2024.

To learn more about this opportunity, please contact Fiona McAuliffe on (08) 6488 2424 or at fiona.mcauliffe@uwa.edu.au. 

This position is only open to applicants with relevant rights to work in Australia.

Application Details: Please apply online via the Apply Now button.

Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.

• We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.
• We have on-campus childcare facilities for children aged 6 weeks to kindy.
• We facilitate flexible working, with part-time and job-sharing arrangements considered.
• We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
• We have Athena SWAN Bronze accreditation and actively work to improve gender equity.

If you have any queries about your application, please contact the individual named in the advertisement or the Talent team at talent-hr@uwa.edu.au. Include the 6-digit job reference number for a quick response.