• Lead initiatives that improve operations, collaborate across departments, and drive meaningful change,
• Collaborate with diverse stakeholders to design and implement solutions that align with stakeholder and customer needs and drive improvement.
• Full-time (1 FTE) appointment on a fixed term basis 1/11/2024-31/12/2025.
• Base salary range: $100,524 – $111,534 p.a. plus 17% superannuation.

About the area

The University Transformation and Improvement Team plays a pivotal role in advancing the institution's commitment to excellence, quality enhancement, transformation, and ongoing continuous improvement. This Team is responsible for process, project and quality improvement initiatives across the University and oversees University-wide service quality and process improvement initiatives that enhance the University's overall service outcomes and performance.

About the opportunity

• You will manage co-design projects to improve University processes and procedure.
• You will facilitate workshops and meetings using continuous improvement methodologies, conduct analysis, develop content, and provide recommendations and implementation plans.
• You will take a lead role in the development, implementation and maintenance of tools and systems, and/or the delivery of process improvement projects.

About you

• Strong communication and collaboration skills, with an emphasis on understanding the needs of multiple stakeholders.
• Highly developed conceptual, analytical and problem solving with the ability to develop creative solutions to complex problems and business requirements.
• Recognised Project Management (e.g. Agile, Prince2, PMBOK) or Continuous Improvement (e.g. Lean Six Sigma, Design Thinking qualification or training or demonstrated equivalent competency and experience.
• Demonstrated ability to work independently, show initiative and work productively as part of a team.
• Experience with Nintex Process Manager (previously ProMapp) would be an advantage.

Position description:  PD Senior Process and Service Improvement Officer - (518449).docx

To learn more about this opportunity, please contact Emma Bailey at emma.bailey@uwa.edu.au

How to apply

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST Sunday 13 October 2024

Interview Date: Monday 21 October

This position is only open to applicants with relevant rights to work in Australia.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at talent-hr@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.